Frequently Asked Questions (FAQ)

Answer: No. Upkar Trust is an independent registered public trust. It operates in accordance with its registration, institutional policies, and applicable legal and regulatory requirements.

Answer: Any eligible candidate who satisfies the prescribed eligibility criteria for a particular training programme may apply. Eligibility requirements may vary depending on the nature of the course or project.

Answer: Most training programmes are generally conducted in three phases with a standard duration of approximately nine (9) months. However, the duration may vary depending on the specific programme or project.

Answer: Yes. Trainees who successfully complete all prescribed phases of training, meet attendance requirements, and satisfy the applicable assessment and certification criteria will be awarded a certificate in accordance with the Trust's Certification Policy.

Answer: No. Upkar Trust does not guarantee employment, income, business success, or market opportunities. The Trust's role is to provide quality training, skill development, entrepreneurship guidance, and capacity-building support that may help participants pursue self-employment or other livelihood opportunities.

Answer: Yes. Subject to the nature of the programme and available resources, trainees may receive introductory guidance on entrepreneurship, business planning, product quality, costing, branding, packaging, customer service, and basic marketing concepts.

Answer: Purnea Online Service is an independent technology and e-commerce service platform. Where appropriate, it may provide services such as online applications, digital payment facilities, raw material support, e-commerce assistance, technology-enabled services, or other business support in accordance with its own policies and applicable laws.

Answer: Yes. Where online application facilities are available, candidates may submit their applications through the authorized online portal. Offline application facilities may also be available depending on the programme.

Answer: Fees must be paid only through the payment methods officially authorized by the Trust. Where available, digital payment options may also be used. An official receipt will be issued for every authorized payment.

Answer: Yes. Eligible individuals or organizations may apply to establish a training centre, subject to the Trust's prescribed eligibility criteria, selection process, and Training Centre Management Policy.

Answer: Yes. Qualified individuals may apply for trainer positions in accordance with the Trust's Trainer Recruitment Policy, eligibility requirements, and selection procedures.

Answer: Trainees, parents, trainers, partner organizations, and members of the public may submit complaints or suggestions through the Trust's prescribed grievance redressal mechanism. Every submission will be reviewed fairly and, wherever reasonably practicable, addressed within an appropriate timeframe.

Answer: Contact details are available in the "Contact Us" section of the official website. Updated information regarding office address, communication channels, and official announcements will be published there from time to time.